FAQ

Frequently Asked Questions (FAQ) - HomeShopi.com

Welcome to the HomeShopi.com FAQ page! Here, you’ll find answers to the most commonly asked questions about our products, shipping, returns, and more. If you have any other questions, please don't hesitate to contact us.

1. What Types of Products Does HomeShopi.com Offer?

HomeShopi.com specializes in a wide range of high-quality home essentials, including:

  • Home Decor: Stylish and modern decor to enhance your living spaces including Woven Pillows, Through Pillow, Woven Blanket and so many new items are coming soon!!

2. How Can I Place an Order on HomeShopi.com?

Placing an order on HomeShopi.com is easy:

  1. Browse our wide selection of products and choose your favorites.
  2. Click on the product for more details and select the desired quantity.
  3. Add the item to your cart by clicking the “Add to Cart” button.
  4. When you’re ready, click on the “Cart” icon and proceed to checkout.
  5. Fill in your shipping and payment details and confirm your order.

3. What Payment Methods Do You Accept?

We accept a variety of payment methods to make your shopping experience as convenient as possible:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay
  • Gift Cards

4. How Much Does Shipping Cost?

Shipping costs vary based on your location and the size of your order. We offer free standard shipping on all orders over $50. For more detailed information, please visit our Shipping & Delivery page.

5. How Long Will It Take for My Order to Arrive?

Delivery times depend on your location and the shipping method selected:

  • Standard Shipping: 5-7 business days
  • Express Shipping: 2-3 business days
  • International Shipping: 7-14 business days

Once your order is shipped, you will receive a confirmation email with tracking information.

6. Can I Track My Order?

Yes, you can track your order. After your order is shipped, you will receive a shipping confirmation email with a tracking number and a link to track your package. You can also track your order by visiting the Order Tracking page on our website.

7. What Is Your Return and Exchange Policy?

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange most items within 30 days of delivery. For more details, please visit our Returns & Exchanges page.

8. How Do I Return an Item?

To return an item, follow these steps:

  1. Visit our Returns & Exchanges page and fill out the return request form.
  2. Print the return shipping label provided via email.
  3. Pack the item securely and attach the return label to the package.
  4. Drop off the package at the nearest courier location.

Please note that returned items must be unused and in their original packaging.

9. Do You Offer International Shipping?

Yes, we do offer international shipping to select countries. Shipping rates and delivery times may vary depending on your location. For a full list of countries we ship to and more details, please visit our Shipping & Delivery page.

10. How Can I Contact HomeShopi.com Customer Service?

If you have any questions or need assistance, our customer service team is here to help! You can reach us through the following ways:

  • Email: support@homeshopi.com
  • Phone: +1 (646) 631-1566
  • Live Chat: Available on our website from 9 am to 5 pm (EST), Monday to Friday.

11. Do You Offer Gift Cards?

Yes, we offer gift cards that are perfect for any occasion. Gift cards can be purchased in various amounts and are delivered via email, making them a convenient option for gifting. To purchase a gift card, visit our Gift Cards page.

12. How Can I Stay Updated on Sales and New Arrivals?

Stay in the loop by subscribing to our newsletter! You’ll receive updates on the latest arrivals, exclusive offers, and special promotions. Simply enter your email address at the bottom of this page to subscribe.